Privacy Policy

1. Introduction

Welcome to NomadStay Malaysia ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nomadstay-malaysia.com.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Fill out the contact form on our website
• Subscribe to our newsletter
• Participate in surveys or promotions
• Contact us via email or phone

This information may include:

• Name
• Email address
• Phone number (if provided)
• Message content

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and usage patterns:

• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, pages viewed, referring URL
• Cookies and Tracking: Information collected through cookies and similar technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Responding to your inquiries and providing customer support
• Sending you updates and newsletters (with your consent)
• Improving our website and user experience
• Analyzing usage patterns and trends
• Protecting against fraud and unauthorized access
• Complying with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and browsing activity. For detailed information about the cookies we use, please see our Cookie Policy.

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our website and conducting our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: In any other cases with your explicit consent

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your personal information
• Portability: Request a copy of your data in a portable format
• Withdrawal: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at privacy@nomadstay-malaysia.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Malaysia. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

12. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this privacy policy periodically.

13. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us: